Privacy policy
This privacy policy template is drafted to comply with the Kenyan Data Protection Act (2019). Review it against you specific operation and consult a lawyer for anything contested.
Privay policy - Fodabe Solutions
2026 - 06 - 07
1. Who we are
- Bussiness Name: Fodabe solutions
- KRA PIN : **********
- Physical Address : Kutus
- Contact For Protection Enquiry : support@fodabe.co.ke
- ODPC Registartion : **********
2 When a usser connects to a hotspot powered by Fodabe Solutions, we may collect :
- Phone Number
- Network Identifiers
- Location of Your sessions (Location of our routers you connect to )
- Session Logs
- Transaction Details
We do not collect : your ID, biometric data, banking Credentials, the content of websites you visit or your browsing history.
3. Purpose of the data we collect
| Data | Why we colllect | Lawful basic under the Act |
|---|---|---|
| Phone Number | To send STK prompt for payment and issueing of subscription receipt | Contract performace and legal obligaiton. |
| Network identifiers (device's MAc, IP address we assign you, host Name if your devices shares one) | These Idebtifiers allow us to grant you subscription session and prevent abuse. | Contract performance - s.30(b) |
| Transaction details | TO prevent fraud and voucher abuse. | Our legitimate interest - s.30f |
| Session logs | Complying with the law (KRA) and any directives from CA | Logal obligation - s.30(c) |
| Phone number | Marketing (SMS, about new packages, and updates - only is opted in ) | Your consent - s.30(a), withdrawable any time |
4 . Who we share the data we collect with
- Sfaricom PLC - To process M-Pesa Payments (phone number nad amount submitted by customer)
- Fodabe Solutions - The operator of the Fodabe Solutions Billing system which hosts our managament system on our behalf as our data processor.
- The kenya revenue authority - when required to disclose ransaction records
- The communication authority of Kenya / law enforcement - when compelled by a lawful order
WE do not sell your data, and we do not transfer it outside Kenya without the safeguards required in Part VI of the Act
5. How long do we keep it
| Data | Rention Period |
|---|---|
| Payment Records (M-Pesa transaction codes, and amounts) | 5 years- Tax Procedures Act |
| Session Logs (start/end, MAC, IP, bytes Used) | 7 Months from session end |
| Marketing Consent | Until you withdral consent |
After the rention we parmanently delete the data.
6. Your rights
Under the Act , you have the right to:
- Be informed about how your data if processed (this policy)
- A copy of teh dta we hold for you (your phone number, amount, transaction code, and session details shared after a successfull purchase.)
- Rectify wrong or incomplete data
- Erase your data subject to data we must keep by the law
- Restrict or object to processing -including to opt out of narketing at anytime.
- Lodge a compliant with teh ODPC if you believe we have mishadled your data
To excersise any of these right, conatct us support@fodabe.co.ke 0759841454 phone/whatsapp . We will respond within 7 working days.
7. Security
We apply reasonable technical and organistional security measures to protect your data, Including TLS-encrypted transport, password hashing, Role based Access Controls, and audited backups. If a breach haapens affecting our operations, systems or data, we will notify you and the ODPC within 72 hours as required by the s.43 of teh Act
8. Parental Guidance
Our services is intended for users aged 18 and above. If under the age of 18, consent should be sought from parent / guardian to make purchase on your behalf.
9. Changes to this policy
10. Contact
- Fodabe Solutions
- Address
- support@fodabe.co.ke
- 0759841454 phone/whatsapp